Shipping policy

Welcome to Glad And Glam. We are committed to delivering your orders safely and efficiently across India.

Order Processing

  • Orders are usually processed and shipped within 1–3 working days after successful order placement.
  • Our warehouse dispatches orders from Monday to Friday, excluding public holidays.
  • Once dispatched, delivery timelines may vary depending on your location and courier service availability.

Standard Shipping

  • Estimated delivery timeline: 3–10 working days, depending on your location.
  • Free shipping on all prepaid orders above ₹990.
  • A shipping fee of ₹50 is applicable on orders below ₹990.

All regular orders are shipped via Standard Shipping unless Express, Next-Day, or Same-Day Delivery is requested and confirmed by our team.

Cash on Delivery (COD)

  • COD is available on orders up to ₹4,999 only.
  • COD orders are shipped via Standard Shipping only.
  • For faster dispatch and delivery, we recommend opting for Prepaid Orders.

Express / Same day Delivery

We also offer faster delivery options for selected locations across India: 

  • Express Shipping: Estimated delivery timeline: 2–5 working days.
  • Next-Day Delivery: Estimated delivery timeline: 1–2 working days.
  • Same-Day Delivery: Assured same-day delivery is available only within Delhi NCR.

For Express, Next-Day, or Same-Day Delivery assistance, please contact our support team at :

Important: Please contact us before placing your order.

Please note: WhatsApp support is available via message only — we’re unable to take calls.

Taxes & Duties

All prices displayed on our website are inclusive of applicable government taxes.

Delivery Delays

While we strive to deliver all orders within the estimated timeline, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Natural calamities
  • Remote delivery locations
  • Unexpected operational issues

We appreciate your patience and understanding in such situations.

Force Majeure

Glad And Glam shall not be held liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods, fires, droughts, or explosions
  • Strikes, lockouts, or labor disputes
  • War, terrorism, riots, or civil disturbances
  • Government restrictions or regulations
  • Transportation or telecommunications failures
  • Epidemics or pandemics
  • Shortage of materials or unforeseen supply chain disruptions

In such cases, we will make every effort to notify customers and resume operations as soon as possible.

Customer Conduct

We request all customers to maintain respectful communication with our support team. Any kind of abusive language, misconduct, or misbehavior will not be tolerated.

Need Help?

For any shipping-related queries, feel free to contact us through our official support channels available on Glad And Glam.